Privacy policy

Last Updated: January 13, 2025

Foxtrot Store Privacy Policy
At Foxtrot, we are committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, store, and protect your personal information when you visit our online store or make a purchase.

1. Collection of Personal Information

When you place an order on our site, we collect certain personal information necessary to process your order, such as:

First name
Last name
Shipping and billing address
Email address
Phone number
Payment information (securely processed by our payment providers)

We also collect information when you subscribe to our newsletter, fill out a contact form, or interact with our customer service team.

2. Use of Personal Information

The information we collect may be used for the following purposes:

To process and manage your orders.
To send you order confirmations, tracking details, and other purchase-related communications.
To provide customer service and respond to your inquiries.
To improve the user experience on our site (analytics, purchase preferences, etc.).
To send you promotions, special offers, or information about our new products if you have consented to receive newsletters or marketing communications.

3. Protection of Personal Data

We implement appropriate technical and organizational measures to protect your personal information against loss, misuse, or unauthorized access. Your payment information is securely processed by our certified payment partners.

4. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your data with third-party service providers to facilitate the management of your orders (e.g., shipping companies, payment processors). These partners are required to protect your data and use it solely for the purpose of providing the services for which they were engaged.

5. Cookies

We use cookies to enhance your browsing experience on our site. Cookies are small files stored on your device that help remember certain information (preferences, session identifiers, etc.) to make your navigation smoother. You can choose to disable cookies in your browser settings, but this may limit some features of the site.

6. User Rights

In accordance with personal data protection laws (such as the GDPR in Europe), you have the right to:

Access the personal information we hold about you.
Correct or update your information if it is inaccurate.
Request the deletion of your personal data, subject to legal obligations.
Object to the use of your data for direct marketing purposes.

If you wish to exercise any of these rights, please contact us at: support@foxtrotone.com.

7. Changes to This Policy

We reserve the right to modify this privacy policy at any time. In the event of significant changes, we will notify you on our site. We encourage you to review this page regularly to stay informed about updates.